TD Bank Group has launched a new Wealth Virtual Assistant, a generative AI knowledge system built by its Toronto-based Layer 6 team. The tool, developed for TD Wealth, enables advisors to access information faster and deliver more personalized client support. “We’re equipping our colleagues with best-in-class tools,” said Sara Thomson, Senior Vice President of TD Wealth.
Chief of Analytics and AI Luke Gee added that the assistant reflects TD’s commitment to building a simpler, more efficient bank. The launch is part of a broader plan to deploy seven AI assistants across TD following its investment in AI Prism technology.
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