A global tech outage on Friday disrupted industries from travel to finance before services began to recover. A software update by CrowdStrike caused system problems that grounded flights, halted broadcasts, and left customers without access to services like healthcare and banking. The pandemic has accelerated dependence on a few tech companies, magnifying the impact of such issues.
CrowdStrike’s CEO apologized for the disruption, which primarily affected Microsoft customers. The incident highlights the vulnerability of interconnected technologies. CrowdStrike shares dropped 10.8%, while competitors gained. Wall Street experienced volatility as the outage unnerved investors.
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