A new KPMG survey reveals growing interest in agentic AI among Canadian business leaders. While only 27% have deployed it, 86% consider it a top investment priority, with 57% planning adoption in six months. Agentic AI uses language models to perform tasks autonomously—handling refunds, customer inquiries, and compliance without human input.
KPMG’s Stephanie Terrill calls it “the most transformative AI” yet. Despite optimism, 55% say their workforce isn’t ready, and 89% foresee major upskilling needs. Cost, data quality, and cybersecurity remain key concerns. Still, 88% believe agentic AI will sharpen competitiveness.
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