Google Cloud has released its second annual ROI of AI Study, revealing accelerating adoption of agentic AI worldwide. Surveying 3,466 senior leaders across 24 countries, the report found 52% of organizations now use AI agents, with 39% deploying more than 10.
A group of “agentic AI early adopters,” representing 13% of respondents, dedicate at least half of their future AI budgets to agents and report stronger returns across customer service, marketing, cybersecurity, and software development. While 74% of organizations saw ROI within the first year of generative AI use, privacy, security, and integration remain top enterprise concerns.
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