Clio has released its ninth annual Legal Trends Report, highlighting key shifts in the legal industry, including rapid AI adoption and increased use of flat fees. The report shows 79% of lawyers now use AI daily, up from 19% last year. Flat fee billing is also on the rise, as firms seek flexibility amid AI-driven efficiencies.
Law firms are increasing marketing and technology spending, leading to greater profitability. However, a secret shopper study revealed significant gaps in client responsiveness, with just 33% of law firms responding to inquiries. Improving client engagement remains critical for growth.
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