Vancouver-based Spare has secured a contract with TransLink to modernize HandyDART, Metro Vancouver’s door-to-door accessible transit service handling more than 1.2 million annual trips. The deal replaces decades-old systems with a digital platform enabling online booking, real-time tracking, and service updates.
TransLink CEO Kevin Quinn called HandyDART a lifeline central to its Customer-First Plan. Spare’s software unifies registration, dispatch, routing, and reporting, improving oversight and performance. CEO Kristoffer Vik Hansen said technology strengthens rider independence. The partnership may guide other agencies. Spare raised $42 million Series B in 2024.
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