A study of 319 knowledge workers reveals Generative AI’s impact on critical thinking in professional tasks. Analyzing 936 real-world examples, researchers found that higher confidence in AI reduces critical thinking, while self-confidence increases it. GenAI shifts critical thinking toward verification and response integration, raising design challenges for AI tools.
Researchers highlight the need for AI systems that encourage analytical engagement, ensuring knowledge workers remain critical stewards of AI-generated content rather than passive recipients. The findings signal both risks and opportunities for the future of AI-assisted knowledge work.
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