Microsoft will retire Skype on May 5, ending the 23-year-old platform’s run in favor of Teams. The move follows Skype’s declining user base, from a peak of 300 million users to just 36 million daily users in 2023. Microsoft will allow chat and contact migration to Teams or data exports until year-end, after which accounts will be deleted.
Skype’s telephony services will be discontinued, though Microsoft will support remaining credit use indefinitely. Teams Free, Microsoft’s alternative, offers new integrations but lacks Skype’s phone-call functionality. This marks the end of an era in digital communication.
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