A TD and Ipsos survey reveals a paradox: while 87% of Canadians feel comfortable using technology, only 3% rate their AI skills highly. Yet 72% passed a basic AI knowledge test, suggesting greater competence than confidence.
Younger Canadians feel more familiar with AI, but Gen X and Millennials scored higher in technical knowledge. Still, trust remains low—only 43% trust AI versus 81% who trust banks. TD is tackling this gap through its Trustworthy AI framework and Layer 6 R&D center, aiming to make AI secure, understandable, and beneficial for customers.
Want to know more? Check out the source code here.